Capture Session Preparation
Set the stage for a flawless 3D memory.
To make sure your memory is preserved in full detail, it’s best to prepare your space before we arrive. The cleaner and more open the area, the more realistic and beautiful your 3D result will look.
Your capture at a glance
- Session length 20–60 minutes per space
- Processing window 2–5 days
- Delivery Secure Remnant Vault
Space Preparation
Shape the scene before we arrive
If you want to leave everything exactly as it is, go for it — we’ll scan it as-is. Otherwise a few quick updates make the capture shine:
- Clear clutter from tables, floors, and countertops.
- Hide personal or private items you don’t want captured.
- Turn on all lights to give the LiDAR consistent brightness.
- Close blinds halfway to minimize harsh sunlight or glare.
- Keep pets in another room while we’re capturing the space.
Day-of-Capture Checklist
Quick reminders before we knock
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Ready the space
Make sure the area is ready 10–15 minutes before your session.
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Flag fragile items
Tell us about any fragile or valuable items we should avoid touching.
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Define boundaries
Review which spaces you do or don’t want included in the capture.
For the Client
How to participate in the session
- You don’t need to be in the room unless you’d like to guide the shot.
- If you want to appear in the scan, wear neutral clothing without reflective materials and be ready to hold still for up to 3 minutes.
- You’re welcome to observe — captures usually take 20–60 minutes per space.
- We’ll confirm on-site once the data looks complete.
After the Capture
What happens once we pack up
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Enhancements
Optional add-ons include audio hotspots, narration, or walk-through integration.
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Processing window
Typical processing takes 2–5 days depending on your plan.
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Delivery to your vault
You’ll receive an email once your scan is processed and uploaded to your Remnant Vault.
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Follow-up options
Request edits, trims, or even a re-capture if something wasn’t right.
Legal & Safety
A quick privacy reminder
By preparing your space and removing personal items, you agree that any visible items in the scene may appear in the final capture. Remnant respects all privacy and property rights. Please notify your technician if any area is off-limits.